David Zakkam is the Vice President and Head of Analytics at Swiggy. He has 15+ years of experience in Analytics and Data Science. At Swiggy, David’s teams are working on improving customer experience, helping restaurants grow through insights, providing better discounts, reducing cost of delivery and evaluating new business models. Prior to Swiggy, David was at Mu Sigma where he was consulted at 23 companies across 9 verticals, led analytics teams of over 450 people and managed senior client relationships in Europe and the US. He is a graduate from IIT Delhi (2001) and IIM Calcutta (2006). Outside of analytics his interests are on the creative side and include playing the drums, singing, learning new languages and sports