He previously pioneered the NPS rollout and feedback analytics for leading fashion brands in India; work for which he has been bestowed with the “Best Use of Customer Insights to Enhance Customer Experience” award at India’s Customer FEST 2017.
Arpit has authored articles on “Fleet Management” and “Analytics in IoT Cars” in various publications. He is also a regular contributor at data science and AI conferences across India and abroad. Apart from analytics, he has a deep interest in music & arts which inspires him to drive creativity at work.