Rewiring for AI: Key lessons from the frontline

Transformation, when powered by AI, becomes harmonized, optimized, and ready to bring about radical changes in ways of working. To harness the full value, organizations must look beyond early wins, and focus on scale. AI is no shortcut past the tough and necessary organizational surgery required to change the way the work actually gets done. To create value beyond the hype, it’s crucial to define ‘value’ and then go after it with a well-appointed task force and well-oiled transformation machinery. The objective of this session is to share key learnings from Genpact’s very own transformation journey and engage in candid interaction with participants.